Product FAQ

SILICONE PRODUCTS

Our products are made from 100% food grade silicone and are free from harmful chemicals such as BPA, lead and Phthalates. Silicone is the perfect material because it is hygienic, hypoallergenic, resistant to bacteria and extremely easy to clean. 

Silicone can withstand both hot and cold temperatures and doesn't warp or damage under prolonged exposure. Silicone has the capacity to evenly distribute heat and the ability to cool instantly after heated and can be safely used in the microwave, freezer, and in the top rack of the dishwasher. 

Silicone is durable and unbreakable so you don't need to worry about your little ones breaking it! 

Our silicone products are extremely easy to clean with warm soapy water or in the top rack of the dishwasher.

When washing silicone products by hand, we recommend using unscented, natural, non-oily soaps and detergents. Dish soaps that contain essential oils, antibacterial agents and moisturizes stick to silicone and leave a soapy after-taste. 

When washing silicone products in dishwashers, we suggest using a gel detergent over powder pods for your dishwasher to avoid this soapy after-taste as well.

Do not use abrasive sponges and cleaners. Do not sterilize. Discard at first sign of deterioration. 

* Please note that silicone products with wood components should not be washed in the dishwasher. To keep the wooden components in its best condition, gently hand wash with warm soapy water and do not submerge it in water. Apply a food grade wood polish when needed. 

Silicone is one of the most natural material for used for teething and feeding. Sometimes a distinct smell can be noticed after washing and these smells that sometimes occur are actually the result of food oils and washing detergents clinging to one another, and not the silicone material itself. Silicone products like ours are made from FDA approved food grade silicone, and does not smell before first use.

Here are some of the most common suggestions for getting smells out of silicone:

1. Boiling the silicone for 5 minutes after cleaning is an effective way to eliminate smells. The application of heat is key for releasing odors from silicone. Silicone molecules expand when warm and secrete soaked-in oils and odors. Some off fumes are composed of chemicals that stick to the silicone, just like water, these chemicals evaporate at high temperatures. So when you heat silicone, the scents are burning right off. Please note that silicone can withstand heat up to 150°C (300°F) for a very long time, but temperatures higher than 150°C (300°F) is not recommended.

2. Lemon Juice is a also good solution to use when washing the silicone (not necessary all the time as not all foods will cause the silicone to smell - but if it does, washing with it greatly helps and it is safe).

2. Baking soda is another product to use. You can wash the silicone product with it when smells are noticed. Rinse the tableware with water just to dampen, and sprinkle liberally with dry baking soda. Use the water clinging to the silicone to make a paste with the baking soda. Be sure to cover all of the surfaces with the paste. Allow the baking soda to dry completely (this may take several hours).

3. Soaking your silicone item in a mixture of white vinegar and water can also release any smells. Submerge the dish in a mixture of hot water and white vinegar using the ratio of 1 cup of vinegar for every 1 -2 cups of hot water. Soak for 30 minutes, then scrub with a gentle cleaning sponge.

Ironically enough, food can stain food-grade silicone! Sometimes silicone can discolor with certain stubborn foods such as tomato sauce, turmeric carrots, etc. Oil and flavor residue can also remain on the mats surface if it isn’t thoroughly cleaned after use.

Although we use dish soap as a regular cleaning agent, sometimes it doesn’t remove stubborn stains. To remove stains, create a paste using 1 part water and 2 parts baking soda. You can also use hydrogen peroxide instead of water for more stain-removing power. Rub the paste on your tableware and let it sit for 10-20 minutes. Wash your product according to our suggested care instructions and then naturally bleach them in the sun for a few hours to dry. Repeat if necessary.

Do not use abrasive sponges and cleaners to remove stains as this can scratch your tableware and decrease the life of your product. 



Silicone can withstand both hot and cold temperatures and doesn't warp or damage under prolonged exposure. Silicone has the capacity to evenly distribute heat and the ability to cool instantly after heated and can be safely used in the microwave, freezer, and in the top rack of the dishwasher. 

Silicone can withstand heat up to 150°C (300°F) for a very long time, but temperatures higher than 150°C (300°F) is not recommended.

An average dishwasher temperature runs its main cycle at about 130-140°F.

Silicone suction bases adhere best to smooth, non-porous surfaces such as your kitchen counter or highchair tray. To ensure a firm bond, surfaces should be totally free of dirt and soap film before attaching the suction.

Silicone suction bases may not adhere to some surfaces because it's impossible to get a good bond that is free from air pockets. This is presumably because uneven surfaces (such as wood for example) can allow so air to leak in and break the vacuum.

SLEEP BAGS

To maintain the quality and feel of your sleep bag, we recommend the following wash instructions:

- Machine wash in cold or warm water under a gentle setting. 

- Before washing, please ensure the zipper is closed. 

- Tumble dry on a low setting. To prolong the life of the fabric, you can we recommend hanging or laying flat to dry.

- You can iron your sleep bag on low heat if desired. Keep iron away from the zipper.

- Do not bleach. 

- Do not dry clean.

We recommend that you wash your sleep bag with a detergent that is free from bleaching agents in order to retain the original colours.

CHEW BIBS

To maintain the quality and feel of your chew bib, we recommend the following wash instructions:

- Machine wash in cold or warm water under a gentle setting. 

- Tumble dry on a low setting. To prolong the life of the fabric, you can we recommend hanging or laying flat to dry.

- You can iron on low heat if desired. Keep iron away from the silicone teether.

- Do not bleach. 

- Do not dry clean.

We recommend that you wash your chew bib with a detergent that is free from bleaching agents in order to retain the original colours. Choosing a detergent that is fragrant free is also recommended. Sometimes a distinct smell can be noticed with silicone products after washing. These smells that sometimes occur are actually the result washing detergents clinging to one another, and not the silicone material itself. Use this text to answer questions in as much detail as possible for your customers.

Silicone can withstand heat up to 150°C (300°F) for a very long time, but temperatures higher than 150°C (300°F) is not recommended.

Washing Machine Temperature Guide:

- Hot water: 130 F (54.4 C) or above. 

- Warm water: between 110 and 90 F (43.3 to 32.2 C). 

- Cold water: between 80 and 60 F (26.7 to 15 C)

Dryer Temperature Guide:

- Low Heat (Delicate/Gentle) - 125°F

- Medium Heat (Permanent Press) - 135°F

- High Heat (Normal/Cottons) - 135°F